If you have a problem or a question on XCP-ng, there's 2 options: community support (mostly on XCP-ng Forum) or pro support.
Here is our handy 3-Step-Guide:
- Check the logs. Check your settings. Check all the articlesbelow here. If you already did, proceed to Step 2.
- Get help at our Forum or get help on Discord or on IRC and provide as much information as you can:
- ☑️ What did you exactly do to expose the bug?
- 🚀 XCP-ng Version
- 🖥️ Hardware
- 🏭 Infrastructure
- 📰 Logs
- 📺 Screenshots
- 🛑 Error messages
- Share your solution on the forum, others can benefit from your experience.
Pro Support: if you have subscribed to Pro support, well, don't hesitate to use it! We are also here to assist you BEFORE you have any problem
📄️ After Upgrade
The Server stays in Maintenance Mode
📄️ Common Problems
Here is a list of common problems.
📄️ Installation and upgrade
Upgrade here designates an upgrade using the installation ISO
📄️ Log files
On a XCP-ng host, like in most Linux/UNIX systems, the logs are located in /var/log. XCP-ng does not use journald for logs, so everything is in /var/log directly.
📄️ Windows Agent / PV-Tools
Common issues with Windows PV tools.